Initial Disclosure Document

RSG Motor Group
Kings Road, Ascot, SL5 7BT
Registered in England
Email: [email protected]
Telephone: 0208 115 0325
Website: www.rsgmotors.co.uk

Who we are

RSG Motor Group is a dealership acting as a credit broker, not a lender. We can introduce you to a range of finance providers who may be able to help finance your vehicle purchase.

Are we authorised to arrange finance for you?

Yes. We are authorised and regulated by the Financial Conduct Authority (FCA) for credit-broking activities. Our FCA Firm Reference Number is 845994.

You can verify this on the FCA Register at https://register.fca.org.uk.

Please note that business customers may not be protected under the Consumer Credit Act 1974 or FCA rules.

What can we do to help finance your vehicle?

We work with a selection of approved lenders and finance brokers who may be able to finance your vehicle purchase. We will explain the available finance options to you and, where we recommend a product, ensure it is suitable for your needs and circumstances.

All finance is subject to status, affordability, and terms and conditions. We cannot guarantee that finance will be available in all cases.

Can we give you independent financial advice?

No. We are not independent financial advisers and cannot offer independent financial advice.

Do you have to pay for our service, or do we receive a commission?

You do not have to pay us for our services. However, we may receive a commission or payment from a lender or broker when we introduce you to them. The amount or structure of this commission can vary depending on factors such as:

  • The amount borrowed
  • The vehicle's age or type
  • The finance product chosen
  • The lender's risk assessment

Our commissions are not linked to the interest rate you pay. We will always aim to secure the most appropriate finance offer for your circumstances.

If you would like to know the exact amount or method of any commission we may earn for arranging your finance, please contact us using the details above.

How will we use your information?

We will use your personal information to obtain finance quotes, process applications, and liaise with lenders and brokers. In doing so, we and our partners may carry out credit checks with one or more credit reference agencies. These checks may appear on your credit file, even if you do not proceed with a finance agreement.

Your information may also be shared with fraud prevention and anti-money laundering agencies. If fraud is detected, you could be refused finance or certain services.

For full details on how we handle your data, please refer to our Privacy Policy at: https://www.rsgmotors.co.uk/privacy-policy

RSG Motor Group is registered as a Data Controller with the Information Commissioner's Office (ICO) under registration number ZA846837.

What can you do if you wish to complain about our services?

If you wish to make a complaint, please contact us:

  • By post: Complaints, RSG Motor Group, Kings Road, Ascot, SL5 7BT
  • By email: [email protected]
  • By phone: 0208 115 0325

If you remain dissatisfied after our final response, you may contact the Financial Ombudsman Service (FOS) at www.financial-ombudsman.org.uk.

Please note: the FOS may not be able to consider complaints from business customers.

Customer Declaration

I confirm that I have read and understood the above information.